Centre d'assistance et d'accompagnement aux plainte (CAAP) - Laval
The Centre d’assistance et d’accompagnement aux plaintes (CAAP) – Laval is a community organization that you can contact to obtain the help and support needed to file your complaint. We are independent of the network and we have a favorable bias towards the user. Our services are free and confidential. Our role is not to deal with complaints, but to assist any resident of Laval, or any person who is dissatisfied with the care received in a Laval establishment, in their efforts. The clientele served concerns users of the health and social services network. Among the territories served, there is the Laval region.
Services
Information and documentation
Cost :
Free
Language :
French, English
Scheduless :
Day (8 am - 4 pm), Evening (4 pm - 12 midnight)
Conditions for access :
Open to all
Talk and conferences :
Information sessions
Documentation :
Paper documentation
Web ressources :
Documentation site web,
Capsules audio and video
Legal and tax
Types :
Complaints assistance,
Defense of rights
Cost :
Free
Languages :
French, English
Schedules :
Day (8 am - 4 pm)
Delivery online or by telephone :
Yes
Location :
In the home,
At the organization
Conditions for access :
Open to all
Areas covered
Region(s) and cities
Laval
Cities
BML 1, BML 2, BML 3, BML 4, BML 5, BML 6
