Centre d'assistance et d'accompagnement aux plaintes (CAAP) Montérégie
The Centre d'assistance et d'accompagnement aux plaintes (CAAP) Montérégie informs users and senior residents of their rights and how the complaints system works, supports them if they wish to file a complaint, informs them and assists residence tenants for seniors on the lease and their rights. Openness, honesty, commitment and collaboration are part of our values. The clientele served concerns users of the health and social services network and seniors residing in private seniors' residences (RPA). Among the territories served, we find the Montérégie.
Services
Information and documentation
Cost :
Free
Language :
French, English
Scheduless :
Day (8 am - 4 pm)
Conditions for access :
Open to all
Talk and conferences :
Information sessions
Documentation :
Paper documentation
Web ressources :
Documentation site web
Location :
In the home,
At the organization
Legal and tax
Types :
Complaints assistance,
Defense of rights
Cost :
Free
Languages :
French, English
Schedules :
Day (8 am - 4 pm)
Delivery online or by telephone :
Yes
Location :
In the home,
At the organization
Conditions for access :
Open to all
Areas covered
Region(s) and cities
Montérégie
Cities
Pointe-Fortune, Rigaud, Très-Saint-Rédempteur, Sainte-Justine-de-Newton, Sainte-Marthe, Saint-Lazare, Hudson, L'Île-Cadieux, Vaudreuil-sur-le-Lac, Vaudreuil-Dorion, Terrasse-Vaudreuil, Pincourt, Notre-Dame-de-l'Île-Perrot, L'Île-Perrot, Pointe-des-Cascades, Les Cèdres, Saint-Clet, Coteau-du-Lac, [...]
